General
Teyseer Industrial Supplies & Services Co. W.L.L (TISSCO) respects your right to privacy. We know that you care about how information about you is used. We want to share with you the policies and practices we have adopted to protect your privacy so that you feel confident about how we handle the personal information you entrust to us. This website is owned, managed and operated by TISSCO. Any personal information provided through this website is controlled by TISSCO. I acknowledge that by using this website, I understand and consent to the terms set out in this privacy policy.
Marketing
We may also use the personal information you provide us to review and improve our website and services that we offer, and to contact you (by post, email and/or telephone) about our services, promotions and news offered by TISSCO in which you may be interested. If you don’t want to receive this information, or if you want a copy of the personal information we hold about you, write to us at ask4help@tissco.qa TISSCO may charge a fee for supplying you with this information as permitted by law.
How is my personal information collected through this website?
The purpose of personal information that we collect from you will depend on how you interact with TISSCO. This policy will explain in a broad sense, just how personal information may be collected via our website, and how this information contributes to the development of TISSCO website.
Cookies and Other Web Technologies
Cookies are pieces of information that a website can transfer to a user’s computer hard drive for tracking (site usage) user navigation and customizing site information to further improve and enhance the user experience. We may use cookies to collect and store personal information and we link information stored by cookies with personal information you supply to us. Save for information you specifically provide to us and for the use of cookies, we do not automatically log data or collect data. Most internet browsers are preset to accept cookies. If you prefer not to receive cookies, you can adjust your internet browser to warn you when cookies are being used or to refuse cookies, which may preclude your use of certain parts of this website and deny you all the functionality our website has to offer.
On-line forms
When submitting information on our website for the purposes of an enquiry, we will collect details such as your name, e-mail address, personal interests and needs. Some of this information is essential for us to be able identify accurately who is using the service so that we may be able to respond to your requests and as such is indicated by mandatory fields. Mandatory information requirements are clearly identified and are denoted by an Asterix (*). You will also be prompted when submitting a form if mandatory data has not been completed. Other types of information, such as your age and gender, are collected to help us profile who is using our website and what are their interests. Information of this type is optional; you only need to fill it in if you wish to do so. Generally, you may be asked to provide personally identifiable information when you: send us your comments or suggestions create a link to TISSCO site register for TISSCO services subscribe to TISSCO Newsletter request sales and advertising information submit an enquiry.
How can I control my personal information?
Our commitment is to provide you with the opportunity to opt out, check or correct any information you have submitted on-line to TISSCO or any of its affiliates or partners. How do we use information that you submit on-line? The information we gather from your use of our website enables us to provide better services, which are tailored to your needs. For example, recording usage patterns help us identify the areas of our website that are popular and those that are not. The data, which is gathered, is aggregated for analysis by TISSCO. Identifiable characteristics and the user’s name remain anonymous. send us your comments or suggestions create a link to TISSCO site register for TISSCO services We will only record your e-mail address if you send us a message or disclose it to us.
Information We Collect
We may collect information that identifies, relates to, describes, or could reasonably be linked to you, including:
• Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details.
• Account Information: Login credentials, purchase history, and preferences.
• Transaction Information: Payment details and purchase history.
• Technical Information: IP address, browser type, device identifiers, and usage data.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance user experience and analyze trends.
How We Use Your Information
We use the collected information to:
• Process and fulfill your orders.
• Improve and personalize your shopping experience.
• Provide customer support and respond to inquiries.
• Send promotional offers, newsletters, and updates (you can opt out anytime).
• Detect and prevent fraudulent transactions and security breaches.
• Comply with legal obligations and enforce our terms and policies.
Sharing of Information
We do not sell or rent your personal information. However, we may share your information with:
• Service Providers: Payment processors, shipping companies, and marketing partners who help us operate our business.
• Legal Authorities: When required to comply with legal obligations or respond to lawful requests.
How often should I check this privacy policy?
We may make changes to this policy from time to time, so you may like to check it each time you visit the website.
Contact us
If you have any questions regarding use of your personal information, or if you wish to withdraw consent you have previously given to any use of your personal information, please write to us at ask4help@tissco.qa